Indesit has said that around some 5 million tumble dryers sold under the Hotpoint, Indesit and Creda brand names which are affected by a fault which poses a fire risk have been sold in the UK in the last 11 years.
Approximately 8 million of the affected tumble dryer models have been sold worldwide between April 2004 and October 2015 with the majority (some 5 million) having been sold in the UK.
Indesit launched a public campaign regarding the affected tumble dryers in recent weeks, including placing an advert in The Times on 24th November and whilst the manufactuer of the Indesit, Hotpoint and Creda dryers was blasted by consumer champion Which? according to Indesit, it is also contacting “every customer who we believe to be in possession of a potentially affected machine” by letter and email using its own database and those of its major retailers.
With the help of two safety websites, Indesit has logged around 400,000 registrations from customers who believe themselves to be affected by the fire risk. Indesit said in an earlier statement about the fault that it is arranging “free of charge upgrades”.
The fault relates to the large air-vented dryer and condensing dryer sold under the brand names Hotpoint, Indesit and Creda between April 2004 and October 2015. According to Indesit, excess fluff in the dryers can come into contact with the heating element in the dryers and present a risk of fire if left unmodified.
The company also noted that dryers produced after October 2015 are not affected by the issue due to modifications implemented by the company at the point of manufacture after it came across the fault.
Hotpoint, Indesit and Creda tumble dryers included in the fire safety alert